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The Best Hosted Exchange For Cloud Computing

There are many Hosted Microsoft Exchange providers- here is what you need to consider before you make your choice:

• Is the service reliable? 
• Are there engineers on standby 24x7 in case a server goes down? 
• Does the service offer the full benefits of Exchange?
• Is spam filtering included- and does it work? 
• Is compliance message archiving included?
• If the mail service goes down, what's the backup plan?

Cloud Controllers chose to partner with Intermedia Hosted Exchange for access to Exchange 2010 and Spam Soap for spam filtering, compliance archiving and retrieval and email continuity. No other providers we tested met the general criteria above, and offered the features vital to integration with cloud computing, which are:

• Secure LDAP access- this allows Cloud Controllers unify the login and password for all of our application offerings.
• Ability to sync with an existing Active Directory - if you have an on-premise Windows Domain Controller, you can keep the accounts mirrored.
• Exchange 2010 - this new version of Exchange features large mailbox support and a full Outlook web client which supports IE, Firefox and Safari web browsers.
• Support all Smart Phones via ActiveSync, secure IMAP and secure LDAP (for company contacts)
• Redundant data centers- like our AWS offerings, we want to be prepared for failure- geographically dispersed data is critically important.
• Spam filtering, email continuity (for protection from Exchange server outages) and message archiving (for better email client performance and fast retrieval of old or deleted items).
• Pay only for what you use- our Exchange 2010 plans are billed per user- paying for only what you use is a core principle of cloud computing.

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Why Cloud Controllers? Value-Added Support.

No one wants to sit on the phone troubleshooting issues with server engineers, managing updates to employees and team members, etc.- but that is what can occur when you don't purchase your hosted business application through a value-added reseller such as Cloud Controllers. All you need to do is contact Cloud Controllers via chat, telephone or email and we'll take it from there.

Get an instant quote:  click here for our Hosted Exchange Cost Calculator

Exchange 2010: Outlook Web Access for ALL major web browsers.

Cloud Controllers is among the first in the world to offer hosted Exchange 2010- featuring support for large mailboxes and a 100% PC-Mac-Linux compatible Outlook Web Access (webmail) client- in the past, a full featured web client for Exchnage was only offered to Internet Explorer users.

PC or Mac: Support for all OSes and Mail Clients.

Many Exchange hosting companies do not offer free downloads of Outlook 2010 (PC) and Outlook 2011 (for Mac). Cloud Controllers offers a free download of all Microsoft clients, and if you already have them, we'll offer you a cheaper plan without download privileges. Cloud Controllers supports the Apple Mail application as well as any IMAP and POP3 mail clients. You can use either any operating system with any software application you choose and never hear  "sorry, we don't support that application" when you ask for help.

Get an instant quote:  click here for our Hosted Exchange Cost Calculator

Reliability and Uptime 

Cloud Controllers Intermedia Hosted Exchange operates out of a tier-four data center, with state-of-the-art cooling, power supply, backup generator and fire suppressants. For you this means that your email is constantly running. Your Exchange service will run on clustered servers and an EMC storage area network – so if one server or disk drive stops working, your email keeps working.

As well as offering the highest-quality IT infrastructure, we do nightly backups to protect your data. For your peace of mind, we offer a 99.999% service-level agreement (SLA) which allows for just a few minutes of email downtime each month.

While SLA's guarantee refunds when services go down, experience tells us that every server goes down eventually, which is why we bundle hosted Exchange 2010 from Intermedia with Spam Soap's email continuity service. Work through Spam Soap's email continuity web interface, and when your mail server is back up, all of your work syncs up with your hosted Exchange Server, so you never miss a beat.

24/7 Monitoring and Management 

To further ensure reliability, Intermedia employs a team of Microsoft Exchange engineers and administrators 24/7. Spam Soap does as well. And Cloud Controllers monitors both services. So if a server problem occurs at 3am on a Sunday morning, teams from all 3 services will begin attacking the problem in a matter of minutes.

Get an instant quote:  click here for our Hosted Exchange Cost Calculator

Add-on Features 

We offer a complete range of add-on features including hosted BlackBerry BES, ActiveSync for Apple iOS, Android, Windows Mobile and Palm Pre mobile devices and other smartphone- we even offer Good Mobile Messaging for Palm Treos, so you can instantly activate email service for your handheld. Rather than spending thousands of dollars on your own server, you can use Activesync for free and BES and GoodMobile for just a few dollars a month.

Strict Security and Compliance

Our hosted exchange provider adheres to the industry’s strictest regulations for security and compliance. We are PCI compliant and SAS 70 II certified.

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Get an instant quote: click here for our Hosted Exchange Cost Calculator

Hosted Exchange- Can You Afford Not To?

A third of major in-house email outages leave staff without email for more than 24 hours. 35% of email outages come as a result of server failure.This is why companies are increasingly turning to hosted Exchange. Here are four compelling reasons:

Total Cost of Ownership

As well as vastly superior uptime, quick implementation and easy maintenance, hosted Exchange also offers smaller companies a much lower total cost. Consider the following comparison:

Hosted Exchange with Cloud Controllers saves $96,453 over 2 years. Get an instant quote: click here for our Hosted Exchange Cost Calculator

Enterprise-class Technology and Uptime

Very few companies have in-house the qualified staff or enterprise-grade Exchange infrastructure to prevent downtime. In fact, around 70% of businesses suffer downtime of some kind each year, which conservatively costs an average of $42,000 per hour, according to Gartner Research.

With redundant power supplies, cooling and Internet connectivity, plus clustered servers and a SAN for storage, our datacenters guarantee an outstanding 99.999% email uptime.

Cloud Controllers Hosted Exchange service technicians are also focused on keeping specific servers running 24x7, rather than working on a range IT hardware and software. As a result, they can guarantee the reliability your company deserves.

Easy and Cost-effective Wireless Email

Running separate email and wireless email servers can be an expensive nightmare, as they are often in different locations and require skilled teams to keep them online.

Cloud Controllers Hosted Exchange service data centers also run BlackBerry, ActiveSync and Good Mobile Messaging, so getting hosted Exchange email, contacts and calendaring on an iPhone, BlackBerry, Windows Mobile, Palm or other smart-phone is simple. Just ?switch on? the service and it works. There?s no tricky configuration, no expensive hardware or software to buy (like BlackBerry Enterprise Server), and no maintenance needed.

Get an instant quote: click here for our Hosted Exchange Cost Calculator

Continuous Protection

15,000 new viruses and security threats were discovered last year alone. Even so, with overstretched staff and resources, in-house IT teams with even the best intentions often fall behind on back-ups or updating anti-spam and anti-virus software.

With hosted Exchange, this is never a problem. Back-ups are performed on a regular and scheduled basis, with the latest anti-spam and anti-virus updates constantly applied across all servers. Given today?s huge array of IT security threats, you can outsource Exchange just to have confidence that you are shielded from the crippling loss of your entire email system.

Exchange 2010 Hosting Environment Tech Specs:

Tier-4 Datacenters

Our hosted exchange provider’s multiple datacenters are some of the world's few tier-4 data centers.

Better Technologies

One of the world's most advanced Microsoft Exchange 2010 infrastructures:

Our hosted exchange provider uses ultra-robust premium facilities to minimize email downtime. The tier-4 category is for facilities "fundamentally immune to planned and unplanned downtime," according to the Uptime Institute.

Infrastructure

• Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
• Raised floors and zone-4 certified for earthquakes

Security

• All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
• Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.

Power and Cooling

• Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
• Powerware UPS modules and PDUs with static switches on front end and 6 emergency redundant back-up diesel generators.
• Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
• CRAC units in the electrical and UPS rooms.

Connectivity

• Market Post Tower is home to Verizon's MAE-West facility.
• The West Coast's most important communications hub, with carriers including AT&T, Global Crossing, Level 3 Communications, MCI/Verizon, Singapore Telecom, Sprint.
• Failover arrangements to two additional Intermedia California facilities ensure constant uptime.

Dell Servers

Our hosted exchange provider has invested thousands of dollars in its Exchange infrastructure, which includes premium Dell servers.

• All servers are 64-bit Dell PowerEdge servers, with multiple multi-core processors.
• Adheres to Microsoft best practices for Exchange deployments.
• Passive-active cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
• Redundant and load-balanced Exchange servers increase reliability.

EMC Storage

Our hosted exchange provider uses only the best in hardware, including EMC for the most advanced in storage.

• New EMC SAN-based storage with disk clusters in an advanced RAID array for seamless failover.
• Full tape back-ups ensure there no single point of failure anywhere within the storage system.

Premium Network

A premium network from Cisco and other leading vendors ensures the highest possible reliability.

• Routers and switches with full redundancy powered by Cisco
• Netscreen firewalls for enterprise-grade network protection
• HP rack switch technology

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