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How CrashPlan PRO™ on Amazon EC2 Works

For CrashPlan PRO backup, Amazon EC2 makes perfect sense. Everyone knows that Amazon EC2's infrastructure can not be easily duplicated on-premise without enormous expense, and that it provides the ability to scale compute and storage resources practically infinitely.  CrashPlan PRO on Amazon EC2 gives you the choice of storing all of your company backup data in the cloud (but fully encrypted for security) and accessible for your increasingly mobile workforce. 

• Your backup server will run in the Amazon Web Services EC2 cloud, and all data and application storage are encrypted (see tech specs). 
• Cloud Controllers will manage and monitor your server and provide bundled support to your administrators and end-users. 
• Your company will access all the benefits of cloud computing - infinitely scalable storage and computing resources on a "pay-as-you-go" model- with the support of CrashPlan's developer support and Cloud Controllers EC2 administration experts.

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Complete Backup Protection

CrashPlan PRO protects your business with offsite online backup. Simply superior to offsite tape and disk archiving solutions. Last week's, last month's or last year's data is a few clicks away from retrieval- anytime, from anywhere.

• Fast, convenient and immediate backup and restore at any time from anywhere
• Employees can retrieve any version of any file from anywhere with the client application or server web interface
• Hosted at Amazon Web Services, you reap all the benefits of a world-class data center on commodity pricing

Continuous Backup

The most important data is what you are working on right now.

CrashPlan PRO knows the moment your file changes, ensuring your backup is always up to date.

No Computer Left Behind

Windows, Macintosh, Linux, Solaris - they all need backup.

CrashPlan PRO has cross-platform support in its DNA and runs equally well on Windows, Mac, Linux and now Solaris!

Engineered for Laptops

Backing up a laptop is uniquely challenging- with less memory, CPU, and I/O performance than their desktop brethren, they operate in a wide variety of network conditions.

CrashPlan PRO laptop users often utter the highest compliment "I forget it's even running in there."

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Try CrashPlan Pro on Amazon EC2 Risk Free for 30 Days! Backup as many clients as you want free for 30 days before you have to install CrashPlan PRO Client Licenses. Contact pre-sales support for details.

Product Summary:

• Deployed following AWS best practices on Ubuntu 10.04.1 LTS
• Application and user data storage isolated on independent Amazon Elastic Block Storage (EBS) volumes for maximum protection and fast recovery from failure
• 365/24/7 monitoring and alerting of server availability, application response and storage usage
• Scalable for thousands of users and terabytes of data (contact sales for a detailed estimate and demo)
• No vendor lock-in! Configured for secure management without depending on 3rd party management services

Product Support

Bundled and Pay-As-You-Go support charges: Bundled benefits covered by Cloud Controllers Hourly Runtime charges include the following:

• assistance activating AWS services, launching and configuring servers following AWS best practices
• pro-active administration with 365/24/7 monitoring and alerting of server availability, application response, storage usage and data backup
• planned or unplanned maintenance of the server or user data volumes
• user account setup- including Active Directory/Open Directory/OpenLDAP account integration
• login problem support
• best effort application support via email
• assistance migrating application data to another cloud provider or your on-premise infrastructure upon cancellation of service
• eligible for pay-as-you-go support (see below)

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CrashPlan PRO Server (click images to enlarge)

   

Bullet-Proof Backup

• Incremental, differential storage
• Enterprise data de-duplication
• Automatic archive validation 

Guaranteed Restore

• Web restore interface
• Background archive validation
• End user or admin initiated
• Centralized auditing
• High-speed disk to disk

Easy Administration

• Remote client configuration
• Remote web management
• Automatic reports and alerts via email, web and desktop
• Organize: divisions, departments, users, computers
• Audit: usage, restores, activity
• Enforce: policies, alerts, retention
• Monitor: client and servers
• Automatic client upgrades

Enterprise Architecture

• Failsafe design isolates OS from application and backup data
• Amazon EBS snapshots replicated across multiple data centers via Amazon S3
• Unlimited virtual I/O channels
• Fault-tolerant architecture with clustering and master/slave options
• High-performance non-blocking I/O architecture scales to tens of thousands of concurrent clients
• All the benefits of virtualization
• Multi-core ready backup engine leverages up to 64 cores!
• No lock-in! Built-in migration tools allow you to physically move your installation

Enterprise Directory Integration

• LDAP, Open Directory and Active Directory support
• Secure who is allowed to back up or not
• Automatically deactivate backups when employees become inactive

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PRO Server FAQ: Licensing

• How can I try CrashPlan PRO on Amazon Web Services EC2?
• Why should I pay Cloud Controllers to manage our CrashPlan PRO Server?
• Is the free trial software the same as the "regular" software?
• How is CrashPlan PRO licensed?
• Am I limited to a certain amount of space per license?
• Do I have to re-purchase licenses every year?
• How can I get support and upgrades after my first year?
• When does my support end?
• Do you offer site licenses?
• How do I buy?
• Can you host a secondary destination for me?
• Do you offer education or non-profit discounts?
• If a client is acting only as a destination, does it use a seat?
• Where can I view how many seats I'm using?
• How long does the Demo period last?
• Can I use my Master License Key on more than one PRO Server?
• I want 2 PRO Servers, should I get a Master License Key for each of them?
• Do all CrashPlan PRO Clients use licenses on my server?
• Where can I view how many seats I'm using?
• What does License Limit Reached mean?
• How do I free up a license?
• Why can we install more seats than our quota allows?

PRO Server FAQ: Licensing

How can I try CrashPlan PRO on Amazon Web Services EC2?  There are 2 ways:

• Sign up for a Cloud Controllers subscription- you will incur hourly run time charges on your server, but the CrashPlan PRO backup software is FREE for 30 days. You can back up unlimited clients for 30 days at which time you can choose to purchase licenses or destroy the server and backup data.
• If you already own CrashPlan PRO licenses, you can simultaneously use your Master Key and Client Licenses on an EC2 cloud server with no penalties.

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Billing Procedures

A $25 setup fee is charged at sign-up and covers configuring your Amazon Web Services account and services needed for your cloud server(s). Billing for your server is done at or around the 1st of each month for the previous month's server time and support. You will see two charges on your credit card statement each month:

• Charges from Amazon Web Services on or about the first of each month for the previous month activity, itemized by service which will include:
  
  • EC2 server runtime
  • Amazon EBS and S3 (data storage)
  • if applicable, Amazon VPC (Virtual Private Cloud) or other AWS services configured for your application with your consent.
• Charges from Cloud Controllers on or about the first of each month for the previous month activity, itemized by service which will include:
  
  • Bundled support and management services
  • Any Pay-As-You-Go support charges from the previous month

AWS Account Setup Terms and Conditions

By purchasing this subscription you understand you agree to the following:

• You grant Cloud Controllers permission to create an Amazon Web Services account for your company dedicated for use by this server product and other Cloud Controllers server products your company may subscribe to in the future.
• You grant Cloud Controllers permission to create an AWS Identity and Access Management policy and associated user for use by Cloud Controllers support personnel in administering your server.
• You understand that Cloud Controllers will only subscribe this AWS account to AWS services needed for your server configuration
• You understand that once the initial configuration of your AWS account is complete, Cloud Controllers will request a password reset from Amazon Web Services for the account which will effectively transfer all control of the account to the user of the email address designated by your company.

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