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Hosted Exchange- Can You Afford Not To?

A third of major in-house email outages leave staff without email for more than 24 hours. 35% of email outages come as a result of server failure.This is why companies are increasingly turning to hosted Exchange. Here are four compelling reasons:

Total Cost of Ownership

As well as vastly superior uptime, quick implementation and easy maintenance, hosted Exchange also offers smaller companies a much lower total cost. Consider the following comparison:

Hosted Exchange with Cloud Controllers saves $96,453 over 2 years. Get an instant quote: click here for our Hosted Exchange Cost Calculator

Enterprise-class Technology and Uptime

Very few companies have in-house the qualified staff or enterprise-grade Exchange infrastructure to prevent downtime. In fact, around 70% of businesses suffer downtime of some kind each year, which conservatively costs an average of $42,000 per hour, according to Gartner Research.

With redundant power supplies, cooling and Internet connectivity, plus clustered servers and a SAN for storage, our datacenters guarantee an outstanding 99.999% email uptime.

Cloud Controllers Hosted Exchange service technicians are also focused on keeping specific servers running 24x7, rather than working on a range IT hardware and software. As a result, they can guarantee the reliability your company deserves.

Easy and Cost-effective Wireless Email

Running separate email and wireless email servers can be an expensive nightmare, as they are often in different locations and require skilled teams to keep them online.

Cloud Controllers Hosted Exchange service data centers also run BlackBerry, ActiveSync and Good Mobile Messaging, so getting hosted Exchange email, contacts and calendaring on an iPhone, BlackBerry, Windows Mobile, Palm or other smart-phone is simple. Just ?switch on? the service and it works. There?s no tricky configuration, no expensive hardware or software to buy (like BlackBerry Enterprise Server), and no maintenance needed.

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Continuous Protection

15,000 new viruses and security threats were discovered last year alone. Even so, with overstretched staff and resources, in-house IT teams with even the best intentions often fall behind on back-ups or updating anti-spam and anti-virus software.

With hosted Exchange, this is never a problem. Back-ups are performed on a regular and scheduled basis, with the latest anti-spam and anti-virus updates constantly applied across all servers. Given today?s huge array of IT security threats, you can outsource Exchange just to have confidence that you are shielded from the crippling loss of your entire email system.

Exchange 2010 Hosting Environment Tech Specs:

Tier-4 Datacenters

Our hosted exchange provider’s multiple datacenters are some of the world's few tier-4 data centers.

Better Technologies

One of the world's most advanced Microsoft Exchange 2010 infrastructures:

Our hosted exchange provider uses ultra-robust premium facilities to minimize email downtime. The tier-4 category is for facilities "fundamentally immune to planned and unplanned downtime," according to the Uptime Institute.

Infrastructure

• Environmental control units that give a 100% SLA-guaranteed temperature and humidity within a certain range, plus the most advanced pre-action fire-suppression systems available.
• Raised floors and zone-4 certified for earthquakes

Security

• All premises are closely monitored and guarded, 24x7x365, with sophisticated pan/tilt CCTV covering every part of the facility and security guards posted at all entrances.
• Access to servers is restricted to a limited number of authorized engineers and security is strictly enforced using the very latest technology, including man-trap technology, motion sensors and controlled ID key-cards.

Power and Cooling

• Dual-feed 12KV power supply from PG&E, plus N+1 redundancy with redundant power feeds.
• Powerware UPS modules and PDUs with static switches on front end and 6 emergency redundant back-up diesel generators.
• Fully-redundant, roof-mounted, 1500-ton, Liebert system with common ducting, plus security via the elimination of water-filled piping from the datacenter space.
• CRAC units in the electrical and UPS rooms.

Connectivity

• Market Post Tower is home to Verizon's MAE-West facility.
• The West Coast's most important communications hub, with carriers including AT&T, Global Crossing, Level 3 Communications, MCI/Verizon, Singapore Telecom, Sprint.
• Failover arrangements to two additional Intermedia California facilities ensure constant uptime.

Dell Servers

Our hosted exchange provider has invested thousands of dollars in its Exchange infrastructure, which includes premium Dell servers.

• All servers are 64-bit Dell PowerEdge servers, with multiple multi-core processors.
• Adheres to Microsoft best practices for Exchange deployments.
• Passive-active cluster server configuration for ultimate resilience, plus seamless failover when a cluster node is unavailable or taken offline for maintenance.
• Redundant and load-balanced Exchange servers increase reliability.

EMC Storage

Our hosted exchange provider uses only the best in hardware, including EMC for the most advanced in storage.

• New EMC SAN-based storage with disk clusters in an advanced RAID array for seamless failover.
• Full tape back-ups ensure there no single point of failure anywhere within the storage system.

Premium Network

A premium network from Cisco and other leading vendors ensures the highest possible reliability.

• Routers and switches with full redundancy powered by Cisco
• Netscreen firewalls for enterprise-grade network protection
• HP rack switch technology

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